Update by user Aug 02
Marc from Rhino Shield ensured the issues would be resolved. He sent a team out to review the paint situation and they recommended a complete redo. One day to prep, one day to paint and the house looks great.
Update by user Aug 02
Rhino Shield did a full repaint, looks great. The staff seemed to take extra care preparing for the job.
Update by user Jul 29
Rhino Shield came out, reviewed the areas of my home where the paint peeled,cracked and chipped and stated they will resolve those issues. They showed concern for the issues with my home and are working towards rectifying the situation. I will update this review later in the week.
Original review posted by user May 07
We used Rhino Shield, MI in 2010 to paint our siding and wood trim, believing the sales pitch that we will never have to paint our house again. Wrong. Rhino Shield has been out several times to touch up areas where the paint has chipped, cracked or peeled. Keep in mind: "Our proprietary coating systems is 8-10 times thicker than traditional latex paint and is guaranteed not to crack, chip, or peel for up to 25 years."
The 2 guys Rhino Shield, MI sent out to do our job was an indication of how this entire process would go. They were sloppy, no attention to detail. There are areas where the original paint showed through, they left a motion detecting light fixture hanging loosely by it's wires instead of re-attaching it, they splattered paint on my deck. They replaced the wood baseboards on 2 porch columns but left the edges rough, did not sand them. It only gets worse from there. We have several sections of wood trim on our house that is now rotting because the Rhino Shield paint cracked and peeled, including the baseboards they replaced (but not covered under warranty).
Years later I contacted Rhino Shield, MI again and sent photos of some (but not all, that would be a lot of photos) of the areas where the paint cracked or peeled. They sent someone out who only touched up those areas, even though there are many other sections that need to be repainted. And then they sent me a bill for the labor.
Some photos are attached, just a small sample of the shoddy product.
Today I contacted Rhino Shield's corporate office and will update this review when they reply.
Product or Service Mentioned: Rhino Shield Painting.
Reason of review: Bad quality.
Preferred solution: Let the company propose a solution.