Was initially impressed with Rhino Shield - especially considering the 25 year warranty.
When the crews were out, I was told the paint would be 11 mil thickness - it wasn't, more around 3-5 mil depending on where I looked (1 mil is 1 sheet of paper) but I figured if we ever had problems, we got the 25 year warranty to fall back on. I paid $17,000.00 for this job - mostly due to the 25 year "guarantee".
The coating is now 6 years old and starting to chip & peel in areas and now have some wood rot at the base of our west facing front door, so I called the people who installed it, they came out and said "Yep, that's covered under warranty and we'll call you to schedule a date to repair"
The rep just called back and gave me two options - they can ship the paint to me to do myself or pay them $500 to come out and repair. He stated that the 25 year warranty doesn't cover labor. I can NOT find that anywhere on line or after reading their warranty statement. I am sooooo mad right now I could spit.
What a freaking rip off - stay away from Rhino Shield
Product or Service Mentioned: Rhino Shield Painting.