89 Rhino Shield Reviews and Complaints @ Pissed Consumer

Rhino Shield Reviews

Most helpful review

PissedConsumer399572 Jan 21, 2014

I was scammed by Rhino Shield of Jacksonville

January 21, 2014 To whom it may concern: I would like to tell you about the experience I had and I am currently having with Rhino Shield. I was told approximately six years ago when I had a leak in my home I needed to have my house coated with Rhino Shield due to the...

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97 comments

PissedConsumer1998277 Mar 31, 2021 #1998277

Confirmed my first impression. Anything hard like ceramic put on the outside of stucco runs the risk of blistering and cracking, allowing moisture to get underneath.

2 0

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#472138

Location

Jacksonville, Florida

Loss

$5000

New Reviewer

Wayne m Edx Jun 01, 2021

Resolved: Friends Don't Let Friends Use Rhino Shield!!!

1.0

Update by user Jun 01, 2021

Nothing Settled.

Original review posted by user Jun 01, 2021

Had Rhino Shield Paint my Place on Delacroix Island after Hurricane Isaac And They Had to Re Paint it 3 Times in The First Year. It Is Peeling and Faded Again. I Don't Want Them to do ANYTHING to It Again. I Just Want People to Know This Product Is Junk. I Really Though They Went Out Of Bussiness Because I Haven't Heard Anything about them in a again Long Time and Now I am Hearing Commericals. Again again,

User's recommendation: Don't Use It The Waranty Don't tell you is After the First Year You Got to Pay The Labor. But the Product Is Junk It Will Runion You Home.

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Resolved

#2582067

Loss

$3000

Preferred solution

Nothing ANymore I Don't Want them To Touch My House They Sanded It so Many Times the Nails Have Had the Galvanize Sanded Off of them and Starting to Rust Now. All The Wood That Isn't Cypress Is Rotting and has to Be Changed Because it is Holding Moster.

New Reviewer

Christina L Rnk Mar 16, 2021

HORRIBLE COMPANY

1.0

Hate this company! 25 year warranty is a complete joke and waste of time. I have only had it on my house for about 10 years now and they had to come out twice to repaint it as it keeps fading extremely quickly. They only agreed to come out after lengthy phone conversations of me letting them know a 2 5year warranty is worthless unless they cover fading of paint. They did come out on two different occasions to repaint my house but each time took lots of arguments and phone calls in order to get it done. Save you $$--NOT worth the increased price other than normal paint, especially as my house needs to be repainted yet again....

User's recommendation: AVOID RHINO SHIELD.

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1 comment

Rami Mar 29, 2021 #1997945

How stupid can you be everything fades with time.

3 5

#2460314

Location

Jacksonville, Florida

Preferred solution

Repaint my entire house AGAIN

PissedConsumer2407453 of Southbridge, MA Feb 04, 2021

To warn others

1.0

Every time I read or hear anything about Rhino Shield, it always contains the same ingredients as my own negative experience with them. It seems that the only positive comments are from those who just had their houses painted. Let's hear from them after 8 years, when...

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#2407453

Location

Southbridge, Massachusetts

New Reviewer

sherrie c Mhp Jan 26, 2021

I was cheated and scammed out of $20,000.

1.2

I too was told this was a lifetime product. The owner even gave me a list of references, which I went and spoke to other owners who used this product. They must have been in on the scam. This product did not hold up as promised. And and when I tried to call the owners, they were out of business. Then they change their name and add one letter to make it a new company. I did not get my warranty and there will be no one to call.

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#2395824

Location

Gilbert, Arizona

Loss

$20

Preferred solution

Let the company propose a solution

PissedConsumer2345682 of Jacksonville, FL Dec 21, 2020

Rhino shield Jacksonville lied about their fade warranty and claims of thermal protection

1.0

After only 7 years my house faded and when i called to get warranty coverage they told me they only cover the labor on warranty for 2 years and that they dont warranty against fading. They advertise NEVER PAINT AGAIN but dont cover fading???? Misleading and deceptive advertising!

User's recommendation: Don’t use Rhino Shield of Jacksonville.

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#2345682

Location

Jacksonville, Florida

New Reviewer

Mohammad I Ggj Oct 07, 2020

Took the money and no work d one

1.0

We live in Monroeville PA. We contacted Rhinoshield to do repairs on the outside of the house and then apply the rhinoshield. This was in the beginning of May 2020. They took a deposit of 5000 dollars. To this date they have not responded to our emails, our phone calls. Visit to their office resulted in we will get back to you in few days. Call to the company has resulted in no solution. If anyone has had a better resolution please let me know , Thanks Iffat Idrees

User's recommendation: scam company. they take your deposit and run.

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#2212910

Service

Rhino Shield Repair

Loss

$3500

Preferred solution

Full refund

PissedConsumer2196365 of Noblesville, IN Sep 28, 2020

Being ignored on service request

2.4

House was treated about 5 years ago. Wood is rotting underneath the coating. Paid $1,000.00 to Rhino shield to replace any bad wood before coatings were applied. Called for service a week ago and have not even been called by the service department. Seems I am being ignored. Many surfaces are also stained even after power washing.

User's recommendation: Think carefully about cost of a paint job before buying this product.

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#2196365

Location

Noblesville, Indiana

Product

Rhino Shield Coating

New Reviewer

JJ L Pfy Aug 19, 2020

Extremely dissatisfied

1.0

The Rhino Shield franchise in Wisconsin just up and left without ever contacting us or refunding our deposit. We finally found out that the owner relocated to Jacksonville, Fla., and has started a franchise there. We are pursuing litigation against him and his company to get our money back.

User's recommendation: HIGHLY DO NOT RECOMMEND!!!!

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1 comment

PissedConsumer1958315 Dec 03, 2020 #1958315

I spent $10,000 on Rhinoshield here in MN and within 2 years my siding began rotting and cracking. I spent nearly a year trying to get a hold of them with phone calls, emails, letters and even via Fed Ex letters so I could have proof they got it.

Jay Mariano of MN Rhinoshield pulled up stakes and moved to Wisconsin.

I finally got the MN ATTORNY General's office involved and was also in contact with the Rhinoshield attorney in Florida. I had sent over 50 pages of complaint, photos and even parts of siding and caulking, but got zero results.

7 0

#2125094

Location

Jacksonville, Florida

Cons

Owner will not talk
Dishonesty
Misrepresentation

Loss

$4500

Preferred solution

Full refund

Companies Similar to Rhino Shield

New Reviewer

Raenell Zdq Jul 09, 2020

Peeling paint

1.0

Peeling paint throughout the house. Warranty for life not upheld.

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#2045066

Product

Rhino Shield Paint

Pros

Non in my eyes

Cons

Warranty misleading

Loss

$23

Preferred solution

Let the company propose a solution

New Reviewer

Jacqueline P Fxm Jul 09, 2020

No work ethics

1.0

Photos attached Was late 3 hours the first day. I had to do the walk through with workers, no project manager around! Did not do correct prepping of the home before painting. Tried reaching out to management to stop work and review, but was told that they would fix the...

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#2044212

Service

Rhino Shield Painting

Preferred solution

Price reduction

New Reviewer

carol j Xah Jul 07, 2020

Compaint

1.0

I contacted rhino shield in Saint Missouri and the owner came to my house and said he did not want to work on my property at all. He left without further comment even though I continued to ask questions.

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#2039567

Pros

Need contractor

Preferred solution

Find another rhino shield contractor to do my work

New Reviewer

Patrick B Avb Jun 22, 2020

Lack of Professionalism and Customer service

1.7

It's been 1 year since Rhino shield came out to paint my house, the job still needs to be completed. The final walk around and touch up was never done. There are areas that were missed ! When I recently called the office, the CSR stated she was on a long call and didn't have time for me. I scheduled a date with the supervisor to come out and review, He didn't show up and never called. The job was started in June 2019, its June 2020 and its still not completed.

User's recommendation: Do not pay the final invoice until all the work is completed.

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1 comment

PissedConsumer1882774 Jun 24, 2020 #1882774

What state are you in? Which office did the work?

2 0

#2004566

Preferred solution

Deliver product or service ordered

PissedConsumer1905140 of Lunenburg, MA May 04, 2020

Product failed and they won't stand by warranty

1.5

Rhinoshield of New England painted our house 12 years ago with a lifetime warranty. It's completely faded from the sun on 2 sides now, and they claim it isn't faded, that it's nail bleed through from a leaking roof. Strange that it only leaked and bled through on the sunny side of the house. Of course, nail bleeds aren't covered by the warranty, so we have to pay them to repaint This product is a hoax and Rhinoshield of New England is a sleazy business.

User's recommendation: Won't even last the 25 years they currently warranty. Stay away!

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#1905140

Location

Lunenburg, Massachusetts

PissedConsumer1896236 of Swanton, OH Apr 29, 2020

Avoid Indianapolis Rhinoshield

2.9

We went with Rhinoshield, though it was more expensive than standard paint, for two primary reasons. First, the 25 year warranty. It meant, given our ages, that we would likely not have to paint the house again. Second, we liked the description of the preparation...

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#1896236

Location

Swanton, Ohio

Service

Rhino Shield Painting

New Reviewer

EARL W Ywb Apr 04, 2020

TERRIBLE PAINT

1.5

HAD MY HOUSE PAINJTED WITH RHINO SHIELD 4 YRS AGO SO I WOULDN'T HAVE TO REDO IT FOR MAYBE 20 YRS. WELL IT'S COMING OFF AS IF THE RAIN IS WASHING IT OFF. TERRIBLE. CALLED THEM AND THEY DUCK AND DODGE BUT NO HELP. I DON'T WANT MY $30K BACK ONLY THE $7K IT WILL COST TO PAINT WITH REAL PAINT. ALL THEY DO IS THROW EXCUSES AT ME.

User's recommendation: STAY AWAY. THERE MAY BE OTHER COMPANIES WITH CERAMIC PAINT AND MAYBE THEY ARE OK BUT I KNOW RHINO SHIELD IS NOT!!!

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#1854058

Service

Rhino Shield Painting

Loss

$38000

Preferred solution

Full refund

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Website	2/5
Warranty	2/5
Price Affordability	1/5
Product or Service Quality	1/5
Turnaround Time	1/5

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Rhino Shield Reviews

I was scammed by Rhino Shield of Jacksonville

Resolved: Friends Don't Let Friends Use Rhino Shield!!!

HORRIBLE COMPANY

To warn others

I was cheated and scammed out of $20,000.

Rhino shield Jacksonville lied about their fade warranty and claims of thermal protection

Took the money and no work d one

Being ignored on service request

Extremely dissatisfied

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Peeling paint

No work ethics

Compaint

Lack of Professionalism and Customer service

Product failed and they won't stand by warranty

Avoid Indianapolis Rhinoshield

TERRIBLE PAINT

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