Rhino Shield Reviews and Complaints | rhinoshield.com @ Pissed Consumer

Most helpful review

Jan 21, 2014 PissedConsumer399572 of Jacksonville, FL

I was scammed by Rhino Shield of Jacksonville

January 21, 2014 To whom it may concern: I would like to tell you about the experience I had and I am currently having with Rhino Shield. I was told approximately six years ago when I had a leak in my home I needed to have my house coated with Rhino Shield due to the...

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98 comments

May 20, 2022 PissedConsumer2185082 #2185082

You are not alone, I have had similar experiences with this company. If its too good to be true, that's because it is false.

They say "you'll never have to paint again" but the warranty only gives a couple years on labor. So it really should say, "you'll have to paint a lot, but we will give you more product so YOU can do it".

PS. they broke my A/C and then yelled at me when I reported it to them.

1 0

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#472138

Location

Jacksonville, Florida

Loss

$5000

New Reviewer

Jun 14, 2022 Douglas S Eet

Warranty

1.0

House painted with Rhinoshield summer 2018. Chipping, faded, peeling. No help. Many phone calls, emails. The office in which we went through has gone out of business in Louisiana and no one wants to help.

User's recommendation: Save your money.

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#3670396

Location

Covington, Louisiana

Preferred solution

Let the company propose a solution

New Reviewer

Jun 12, 2022 Belinda T Rny

POOR CUSTOMER SERVICE

I made a deposit of 2200.00 in 2017 and no work has been done, I have contacted them several times and still no progress

User's recommendation: Seek other Companies.

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#3662492

Location

New Iberia, Louisiana

Loss

$2200

Preferred solution

Full refund

Feb 20, 2022 PissedConsumer3354060 of Niceville, FL

After 2 years you can see thru the paint. They did it quickly but guaranteed 25 years

They came out and nicely laid out what would be covered and for how lob. Or next door neighbor also had their house painted, and now they have bubbles... like ours. They were personable and stuck to the timeline for painting. Now we get a disconnected beep when we tried to call. Not trustworthy

User's recommendation: Not trustworthy!!

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#3354060

Location

Niceville, Florida

New Reviewer

Jan 27, 2022 DENISE L Xyl

Rotting siding

1.0

Update by user Mar 09, 2022

Rhinoshield responded by saying it was customer negligence, which makes no sense to us. This paint was supposed to be the last paint job we will ever need.

Care free?!-it immediately failed and we asked several times for help. Their response was that it was our fault...

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1 comment

Feb 27, 2022 DENISE L Xyl #2138678

Rhinoshield has responded that it was consumer negligence. Unbelievable.

We are not the only customers with problems.

Awful customer service, never came to examine our problem. Defensive comments

1 0

#3294414

Location

Webster, New Hampshire

Cons

Product quality
Bad product

Loss

$60

Preferred solution

Full refund

Dec 15, 2021 PissedConsumer3161836 of Boston, MA

The worst customer service.

The absolute WORST customer service. I had my house painted in October, within two weeks the paint started to bubble, per the warrantee, I submitted pictures to the address provided on the warrantee, 7-10 days later the package I submitted to them was returned to me "address unknown". I then submitted the unopen package to the Rhino Shield in Pembroke on November 29th. I still have no heard back from them. Checks have been cashed and they just disappeared. ALSO be aware that their warrantee covers NOTHING. You have to pay for the labor, pay for someone to come take a look at the damage. Basically the warrantee is useless. Also, good luck trying to get someone to call you back. I do not understand how this company is in business!!!!

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#3161836

Location

Boston, Massachusetts

Oct 28, 2021 PissedConsumer3016286 of Staley, NC

To warn others about there product

have a large two story house that was painted with Rhino Shield . It came with a 25 year warranty that was the reason i chose them . i am a senior 0ver 70 and i was counting on not having to paint again . the paint started to peel in just a few years it caused some damage to my house that required attention to keep the wood from rotting . When i started the repair i found that the house already had wood rot.

User's recommendation: these people they are not what they say they are i feel that i was ripped off.

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2 comments

Aug 15, 2022 PissedConsumer2234065 #2234065

I know exactly how you feel,I’m dealing with the same issues with Rhinoshield not honoring their warranty. In 2018 We had Rhinoshied installed on our home from the beginning the paint bubbled and chipped off. I wish now that I would have done vinyl siding.

0 0

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#3016286

Location

Staley, North Carolina

Oct 18, 2021 PissedConsumer2982682 of Kolkata, India

Refund

Yes I still have a issue because my return product has been picked up but I have not received my refund yet or any confirmation.

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1 comment

Apr 06, 2022 Kathy A Qid #2161982

Wrong product

0 0

#2982682

Location

Kolkata, West Bengal

New Reviewer

Aug 06, 2021 Susan S Sdj

Quality of Rhino Shield paint

1.3

Rhino Shield painted my house 4 years ago. Every surface painted white, window sills, frames, pillars, overhang, door frames, EVERY surface paint white has mold and mildew on them. Not on the pale yellow, or on the light blue paint, just the white. It appears that Rhino Shield used a poor quality white paint. When I tried contacting them, I was directed to a website to select an independent contractor to reprint the white areas, at my expense! What happened to the 25year warranty?

User's recommendation: Not worth the cost. Rhino Shield was several times more expensive than traditional paint.

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#2747019

Location

Baton Rouge, Louisiana

Loss

$16

Preferred solution

Deliver product or service ordered

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New Reviewer

Jun 01, 2021 Wayne m Edx

Resolved: Friends Don't Let Friends Use Rhino Shield!!!

1.0

Update by user Jun 01, 2021

Nothing Settled.

Original review posted by user Jun 01, 2021

Had Rhino Shield Paint my Place on Delacroix Island after Hurricane Isaac And They Had to Re Paint it 3 Times in The First Year. It Is Peeling and Faded Again. I Don't Want Them to do ANYTHING to It Again. I Just Want People to Know This Product Is Junk. I Really Though They Went Out Of Bussiness Because I Haven't Heard Anything about them in a again Long Time and Now I am Hearing Commericals. Again again,

User's recommendation: Don't Use It The Waranty Don't tell you is After the First Year You Got to Pay The Labor. But the Product Is Junk It Will Runion You Home.

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Resolved

#2582067

Loss

$3000

Preferred solution

Nothing ANymore I Don't Want them To Touch My House They Sanded It so Many Times the Nails Have Had the Galvanize Sanded Off of them and Starting to Rust Now. All The Wood That Isn't Cypress Is Rotting and has to Be Changed Because it is Holding Moster.

New Reviewer

Mar 16, 2021 Christina L Rnk

HORRIBLE COMPANY

1.0

Hate this company! 25 year warranty is a complete joke and waste of time. I have only had it on my house for about 10 years now and they had to come out twice to repaint it as it keeps fading extremely quickly. They only agreed to come out after lengthy phone conversations of me letting them know a 2 5year warranty is worthless unless they cover fading of paint. They did come out on two different occasions to repaint my house but each time took lots of arguments and phone calls in order to get it done. Save you $$--NOT worth the increased price other than normal paint, especially as my house needs to be repainted yet again....

User's recommendation: AVOID RHINO SHIELD.

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2 comments

Sep 16, 2021 Erva Ahz #2063410

All of these negatives are on spot. I can't even talk about it without raising my blood pressure.

I highly advise against using the product.

Its a long story that still has not been resolved. We are doing the dance.

1 0

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#2460314

Location

Jacksonville, Florida

Preferred solution

Repaint my entire house AGAIN

Feb 04, 2021 PissedConsumer2407453 of Southbridge, MA

To warn others

1.0

Every time I read or hear anything about Rhino Shield, it always contains the same ingredients as my own negative experience with them. It seems that the only positive comments are from those who just had their houses painted. Let's hear from them after 8 years, when the blistering and peeling occurs. Rhino Shield's standard answer to concerned customers is 'wood rot- not our fault'. My loss was for $15,000 to a paint job that was supposed to be warranted for 25 years. After 7 years, the self-destruction began, even though many of the boards were new and installed just before priming and painting. In a word, they are just 'terrible'. Yes, the new paint looks clean and shiny, and it stays that way just long enough for them to collect their gear and get out of town.

User's recommendation: avoid Rhino Shield.

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#2407453

Location

Southbridge, Massachusetts

New Reviewer

Jan 26, 2021 sherrie c Mhp

I was cheated and scammed out of $20,000.

1.2

I too was told this was a lifetime product. The owner even gave me a list of references, which I went and spoke to other owners who used this product. They must have been in on the scam. This product did not hold up as promised. And and when I tried to call the owners, they were out of business. Then they change their name and add one letter to make it a new company. I did not get my warranty and there will be no one to call.

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#2395824

Location

Gilbert, Arizona

Loss

$20

Preferred solution

Let the company propose a solution

Construction and Repair Expert Talks

How to Buy a Manufactured Home without Problems? Interview with L. A. ‘Tony’ Kovach (Part 2)

Aug 28, 2020

In this video with the manufactured homes industry expert, Tony Kovach, we get into details of the buying process, pros and cons, red flags, and tips that every consumer should consider before getting into a deal.

Read full article

L. A. ‘Tony’ Kovach

Tony Kovach is an MHProNews publisher and one of the key experts in the Manufactured Homes Industry with over 25 years of experience. He shares the latest industry insights and tips.

Dec 21, 2020 PissedConsumer2345682 of Jacksonville, FL

Rhino shield Jacksonville lied about their fade warranty and claims of thermal protection

1.0

After only 7 years my house faded and when i called to get warranty coverage they told me they only cover the labor on warranty for 2 years and that they dont warranty against fading. They advertise NEVER PAINT AGAIN but dont cover fading???? Misleading and deceptive advertising!

User's recommendation: Don’t use Rhino Shield of Jacksonville.

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#2345682

Location

Jacksonville, Florida

New Reviewer

Oct 07, 2020 Mohammad I Ggj

Took the money and no work d one

1.0

We live in Monroeville PA. We contacted Rhinoshield to do repairs on the outside of the house and then apply the rhinoshield. This was in the beginning of May 2020. They took a deposit of 5000 dollars. To this date they have not responded to our emails, our phone calls. Visit to their office resulted in we will get back to you in few days. Call to the company has resulted in no solution. If anyone has had a better resolution please let me know , Thanks Iffat Idrees

User's recommendation: scam company. they take your deposit and run.

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1 comment

Jul 05, 2022 PissedConsumer2206304 #2206304

where were they from? The Rihno Shield group?

0 0

#2212910

Service

Rhino Shield Repair

Loss

$3500

Preferred solution

Full refund

Sep 28, 2020 PissedConsumer2196365 of Noblesville, IN

Being ignored on service request

2.4

House was treated about 5 years ago. Wood is rotting underneath the coating. Paid $1,000.00 to Rhino shield to replace any bad wood before coatings were applied. Called for service a week ago and have not even been called by the service department. Seems I am being ignored. Many surfaces are also stained even after power washing.

User's recommendation: Think carefully about cost of a paint job before buying this product.

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#2196365

Location

Noblesville, Indiana

Product

Rhino Shield Coating

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Website	2/5
Warranty	2/5
Price Affordability	1/5
Product or Service Quality	1/5
Turnaround Time	1/5

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